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Traditional Call Center

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ICCC - "We take you from Call Center to Contact Center"

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ICCC Multimedia contact center
ICCC A/S - Telegrafvej 5 B - 2750 Ballerup, Denmark - Phone: +45 44 86 04 00 - Fax: +45 44 86 03 99 - iccc@iccc.dk

ICCC multimedia Contact Center:

Target

- Network operators,

- Call Center operators


To the Operator

- CRM, Contact Center,

- New services, etc.


Through the Operator

- Value added services

- Hosted Contact

  Center, etc.


Business Benefits

- Seamless connectivity

- Virtual enterprises

- Increased revenues

- Reduced churn

- Access to latest

  services

- Flexible and scalable  







© 2010 ICCC A/S