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Agent Position:

- PC with Windows Vista

- High quality voice adapter (optional)

- Wireless headset

- Soft phone

- Advanced keyboard


Agent Features:

- Basic call center SW

- Personal greeting

- Call recording & playback

- Shock protection

- DTMF

- Headset detect

- Fax & modem detect

- SMS/MMS/E-mail/Web support

 

ICCC A/S - Telegrafvej 5 B - 2750 Ballerup, Denmark - Phone: +45 44 86 04 00 - Fax: +45 44 86 03 99 - iccc@iccc.dk
GN9120.jpg

High end wireless

headset with

USB interface

PABXtelephone.jpg

Telephone with

wireless headset







© 2010 ICCC A/S