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DA Service Automation - using ICCC IVR
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ICCC A/S - Telegrafvej 5 B - 2750 Ballerup, Denmark - Phone: +45 44 86 04 00 - Fax: +45 44 86 03 99 - iccc@iccc.dk

Attractive Pay Back:

Up to 42 % savings on Manpower !!


Calculation:

Operator Interaction

without IVR:

App: 60 sec.


Operator Interaction

with IVR:

App: 35 Sec.


Savings: 25 sec/call

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